By admin on February 23, 2010
About Us
West Chester Computer Doctors is dedicated to providing the highest level of service and customer satisfaction at affordable prices.
We have been providing end to end IT support for our customers throughout the mid–atlantic region since 1992. Our highly skilled team has several years of support experience working for both large and small corporations and home users.
What we offer
- Virus + Spyware Removal
- Website creation/modification/hosting
- Software/Hardware Upgrades
- Data Recovery
- Remote Assistance
- Back–up Systems and Disaster Recovery
- PC and MAC support for Small Business
and Home Users
Posted in From the Doctors
By admin on August 13, 2012
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West Chester Computer Doctors is a “customer comes 1st service company” with deep roots in the West Chester area. Our staff is courteous, friendly, and knowledgeable and always strives to ensure that you the customer get the best value and service possible. We want to be the last computer company you ever have to search for!
Click on the video to the left for details on the service experience to expect at West Chester Computer Doctors. |
Posted in PC Repair
By admin on August 13, 2012
Our office has NOT moved, we are still located in the middle on South High Street block between Market and Miner Streets. We are NOT the new computer guy on the corner with the big blue awning. Don’t be tricked by the new guy on the block and please be sure to let any future referrals know of our exact location so they do not mistake us with the new shop on the corner.
We would also like to encourage everyone to like us on Facebook. You can enter to win a FREE Toshiba laptop and will be connected to our weekly or bi-monthly short messages, alerts, and updates aimed at keeping our fan base informed of new trends and important information about your valued computer hardware and software.
Thanks to all of our current customers for your years of business, for all the referrals you keep on giving us, and all the kind words you have shared online. We look forward to continuing to provide top level computer support with exceedingly quick turnaround, incredible value, and complete honesty.
To any potential new customers… always know that we are locally owned and operated, have been providing top level support to local homes and businesses since 1992, and always provide FREE estimates, FREE diagnostics, FREE advice, and FREE recycling. We look forward to meeting you and showing you firsthand how good your computer support team can be.
Posted in PC Repair
By Josh on March 16, 2011
Introducing Sandboxie
There is a new type of program that will allow you to surf the Web risk free!
This security tool runs your web browser in a secure shell that is completely isolated from the rest of your computer. Any virus, spyware, or other corruption that you encounter while browsing the web is locked in this secure sandbox keeping your computer free from damage.
How is Sandboxie different than my standard Virus protection?
Standard virus protection works by identifying files that are listed in a database and then blocking or removing them from your system. The innate weakness with this layer of protection is that it is reliant on the known virus database to identify new threats. When a new virus is created your antivirus program must update its database to effectively protect you. If you encounter a threat before your antivirus is ready to identify and defeat it, you can still become infected.
If you are downloading a known file you will be prompted to pull that data out of the vault and onto your actual computer. Viruses and other stealth attacks stay locked in this secure zone and get wiped out when your session closes.
Do I still need traditional anti-virus software?
You will still need a good virus protection solution on your computer to protect against the traditional viral infections that can be spread by using flash drives, or moving email attachments or infected work files out of your Sandbox.
In our office we do not see infections from these types of viruses anymore… unless our customer does not have any protection. Threats we are seeing on a daily basis are the kind that Sandboxie is designed to eliminate.
Is this new system easy to use?
Sandboxie is very is easy to use. The fully licensed version automatically becomes the host for any internet browser on your system. Even your email application like Outlook or any other can be launched using this secure sandbox tool.
Although the application is simple to use it is critical to set it up correctly. At West Chester Computer Doctors we offer an $85 package that includes:
1. A lifetime license for all of your home computers
2. Set up and user training on one computer ($50 setup fee for additional computers)
Click here for information on our trial offer!
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Posted in From the Doctors | Tagged computer virus, internet security, sandboxie, viral infection, virus, virus protection
By kevin on January 12, 2011
There has been an enormous uptick in viral infections since November of last year. Con-game style viruses can originate on random websites, links, and sometimes social networking sites. These virulant programs masquerade as antivirus software, system tools and hard drive utilities and will try to mislead you into thinking that your computer is finding multiple viruses or self identifying hard drive failure. The end game of these bugs is to convince you to buy an upgrade or a product that will fix all the problems they are telling you that you have… We can often fix these problems the same day you bring your computer into our office.
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If you do become infected these days you most likely have a virus that attacks your computer in a way that a system restore or operating system reinstallation cannot fix. Our staff stays up to date on all the latest trends in threats and is ready to rid your computer of any pest faster than any other service provider.
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Other issues we have been quickly dealing with in our office have been overheating issues, hard drive failure, power supply failure, motherboard failures and more. Hard drive failure is often the worst because we occasionally have to tell our customers that we cannot recover their data and that they may need to send their drive to our drive repair partners for recovery… with a very high market price tag. Please have a backup routine in place. If are not currently redundant, stop in or call so we can help make your data redundant and protect against the looming threat of data loss.
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One of our existing customers brought in an ancient Macintosh and an Epson 286 computer with a massive 20mb (not gb, mb) hard drive. If you are one of our customers and you have old hardware laying around, you can bring it in for free and proper disposal… just call ahead of time.
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We look forward to keeping this section of our site fresh with this nerdy type of text. Thanks for stopping by.
Posted in From the Doctors
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