Testimonials

Computer geniuses in your back yard!

I have had my computer repaired and three set up by these guys. They are very easy to work with, quick turnaround and can work remotely into your computer if necessary. They have solved even my quirkiest computer problems.

USE THIS COMPANY

This is one of the best small businesses in Chester County. In five years deaing with Computer Doctors I haven't had a single experience that wasn't completely satisfying. Everyone is consistently efficient, very sharp, user-friendly, and personable. There's no receptionist, so you always talk to the people who are doing the work instead of people who are trying to keep you away from the peo-le who are allegedly doing the work. They will never promise you something they're not sure they can do and will always do what they say, on the schdule they promise. Their prices are reasonable and even flexible. There's been times when the problem was a matter of my lack of expertise and not the computer's technical performance, and I got invaluable information that solved the problem at no charge. The goal always seems to be Get the Customer's Problem Solved-and if we do that then we'll make money. They stand behind their work unconditionally at all costs. It's a terrific example of a business that's successful because it's premised on the idea that everybody should always leave the store happy.

Easily the most helpful group

For people living in West Chester, or within an hour this is a trip worth taking if you want very fast service, friendly staff and cheap options to get whatever you need or need done. Easily the best experience I've had with a computer company.

Small Business Lifesaver‎‎

Once I had computers that never worked properly. I always resisted taking my bandaged systems to a professional because I believed that either it would cost too much and/or I would be bombarded with techy jargon that would only confuse the situation. West Chester Computer Doctors are now my go-to guys for all my tech needs. PROS: My experiences: Problem 1: My laptop was so sluggish that it made completing the simplest task difficult. Solution: The Doctors tuned up my machine & made recommendations to further improve performance. Problem 2: My PC laptop & MAC were struck by lightning. Solution: the Doctors declared my laptop “DOA,” recovered my hard drive, and steered me in the right direction for replacement. For the MAC, they analyzed and guided me to buy an inexpensive solution from “Staple.” All for a very minimal fee. Problem 3: A system crash rendered my hard drive useless. Solution: in less than 8 hours the Doctors installed a new hard drive, upgraded my OS to Windows 7, and set me up with a more efficient security system to protect my valuable information. So, in conclusion to my novel of a review, West Chester Computer Doctors are an indispensable solution to all your tech needs! The Doctors have kept and will continue to keep my business running smoothly. I have recommended them to family & friends only to hear that they have great experiences as well. Thanks to everyone at West Chester Computer Doctors! CONS: In all of my visits I have been able to find on-street parking either out front or within 1 block. The parking garage is located on the same block so I guess that would always is an option if you want to pay a little more. FYI: there is a “loading zone” directly out front of the shop. If you are daring/quick enough to challenge the WC Parking enforcement, then give that a try. But, overall I haven’t ever had a problem finding a spot.

Absolutely! These guys are the answer!

It’s not just because they solve every computer’s problem, every time, they are such good people who provide the kind of service that can rarely be taught. They are fast, clear, and I don’t know how they never seem to be guessing but it’s as though they have seen it all, have knowledge of the in’s and out’s and odd characteristics, and immediately generate solutions. They can solve the problem, but in addition, they can intuit what will position the computer’s functions to operate more effectively in my life and with my own needs. Amazing – it’s better when they’re done than when it was working its best. Cost is not an issue here. These guys are reasonable – very. And fast – very. Accommodating – very. This is the place! No question about it!!!

Easily the most helpful group of guys…‎

in computer repair in my area. For people living in West Chester, or within an hour this is a trip worth taking if you want very fast service, friendly staff and cheap options to get whatever you need or need done. Easily the best experience I’ve had with a computer company. This is the place to call!‎